Services
Lexatel is a provider of integrated new-generation telecommunication solutions for business. Thus our philosophy is based on two fundamental truths.
First, business growth in the 21st century is based on information and communcation technologies (ICT). The only businesses that do not need some kind of ICT are the businesses which do not grow. Communications lines are in fact lifelines.
Second, information and communication technologies proliferate and this growing portfolio of options creates a formidable complexity. Despite the fact that technology is more standardized, usability is more widespread and technolgies are more mature, the reality is that companies are intimidated and cannot make the best of their ICT budgets and sequentially out of their ICT investments.
That is why we would like our clients to perceive Lexatel as their telecom partner rather than simply a provider. We will look at the business reality through the eyes of our clients and will use our toolbox to help them navigate through this reality safely. And we will show visible incremental value at each link of the chain.
Single Provider - All Links are Connected
Lexatel covers a broad range of telecom services:
- Access services
- System integration
- Voice and Data Transit
- Value Added Services
We aim to connect all the links of the chain so they talk to each other and our clients do not have to think how to put the pieces together. This is a classic example where the whole is worth more than the sum of the parts -- our clients do not have to worry - they enjoy working solutions end-to-end.
Custom Approach
When it comes to solutions, we know that no two clients are the same -- each one has unique needs. That is why we approach each client with a project-oriented mentality: analyse-design-implement. We do not move off-the-shelf boxes. New generation technology and good business processes allow us to deliver customized solutions at affordable prices. "Custom" no longer means "prohibitively expensive".
Business Impact: Less Costs
Our solutions save costs in three ways. First, for our standard products and services, we always aim to price our products and services cometitively while maintaining high quality and standards:
- Our phone systems are more cost effective than typical systems (and are richer in functionality).
- Our voice plans are lower cost than what the incumbents will offer (and great quality at the same time).
- Our broadband internet access is lower in cost than the closest competitor (and more flexible on a number of criteria).
Second, when it comes to our value added solutions, the cost saving materializes in intelligent cost optimization -- we help you avoid costs which you do not have to incur, for instance optimization of advertising costs or eliminating inventory management inefficiencies.
Finally, our solutions are easier to manage, require unified infrastructure, maintenance and engineering staff.
Business Impact: More Revenues
Our solutions generate revenues. Especially for the call center segment, but not necessarily. Our solutions will help in product innovation, CRM innovation, happier customers, more sales, even new business models.
Business Impact: Improved Productivity
Our solutions improve productivity, for example:
- Our solutions will speak to your existing business systems and suddently things happen automatically and much quicker.
- Our solutions will help busy trading floor managers to supervise less and coach more.
- Our solutions will avoid non-business traffic in business hours.
- Our solutions will automate critical data back-up during night and leave the day for work.
We Charge Where we Add Value
Lexatel philosophy is to charge only where it adds value. If there is upside for our clients, there is upside for Lexatel. This is a solid methodology to ensure we stay sharp, focused and invest in long-term relationships with our clients. To go back to where we started -- we want to be your telecom solutions partner and not just provider.